FAQ

Q: What are the main functions and features of your special filter sticks?

Our filter sticks can include different flavored capsules based on customer requirements to enhance aroma, reduce throat irritation, and improve the smoking-replacement experience. The structure is a round cotton rod that improves the overall taste.

Q: For which types of tobacco products or usage scenarios are these capsule filter tips suitable?

Our capsule essence extraction technology is suitable for all types of tobacco products and compatible with various cigarette and flavor-enhancement scenarios.

Q: What sizes or specifications do your products have? Can the length or capsule flavor be customized?

Filter length ranges from 80–150 mm, diameter 5.0–8.0 mm. We can customize length, diameter, and capsule flavors based on customer needs.

Q: What is the minimum order quantity (MOQ)? What is the general delivery time?

MOQ: 20-foot container: shipped in 3 days; 40-foot container: shipped in 8 days.

Q: How many capsule flavors do you offer?

We offer various flavors such as strawberry and banana, and can expand based on customer needs.

Q: Can capsule flavors or aromas be customized?

Yes, capsule flavors and aromas can be fully customized, including mint and fruit types.

Q: What quality standards or certifications does your production follow?

Our production follows international quality standards. We implement rigorous quality control throughout the manufacturing process including dimensional accuracy checks, suction resistance testing, firmness testing, capsule crush force and leak testing, and visual inspection.

Q: Do you provide sample testing or prototyping services?

Yes, we provide free samples for qualified buyers to evaluate our quality before placing bulk orders. Samples typically ship within 3-5 business days. For new product development or custom specifications, we also offer prototyping services.

Q: What types of filter rods do you manufacture?

We manufacture 7 types of cigarette filter rods: mono acetate, dual, capsule, flavored, recessed, inner shaped (tube), and outer shaped filter rods. Each type is available in king size, slim, and super slim formats with customizable length, diameter, and suction resistance.

Q: What is the difference between mono acetate and dual filter rods?

Mono acetate filters are single-segment filters made from cellulose acetate tow — the most widely used filter type globally. Dual filters combine two segments (e.g., acetate + activated carbon) for enhanced filtration of 40-55% tar/nicotine reduction compared to 30-40% for mono.

Question 1

1. Apakah fungsi dan ciri utama batang penapis khas anda?

Answer

Batang penapis kami boleh mengandungi kapsul berperisa yang berbeza mengikut kehendak pelanggan untuk meningkatkan aroma, mengurangkan kerengsaan tekak, dan meningkatkan pengalaman pengganti merokok. Struktur adalah rod kapas bulat yang meningkatkan rasa keseluruhan.

Question 2

2. Batang penapis kapsul ini sesuai untuk produk tembakau atau situasi penggunaan yang mana?

Answer

Teknologi ekstraksi kapsul kami sesuai untuk semua jenis produk tembakau dan serasi dengan pelbagai senario rokok dan penambah perisa.

Question 3

3. Apakah saiz atau spesifikasi produk anda? Bolehkah panjang atau perisa kapsul ditempah khas?

Answer

Panjang penapis dari 80–150 mm, diameter 5.0–8.0 mm. Kami boleh menyesuaikan panjang, diameter, dan perisa kapsul mengikut kehendak pelanggan.

Question 4

4. Apakah kuantiti pesanan minimum dan masa penghantaran?

Answer

MOQ: Kontena 20 kaki: dihantar dalam 3 hari; Kontena 40 kaki: dihantar dalam 8 hari.

Question 5

5. Berapa banyak perisa kapsul yang anda tawarkan?

Answer

Kami menawarkan pelbagai perisa seperti strawberi dan pisang, dan boleh diperluas mengikut keperluan pelanggan.

Question 6

6. Bolehkah perisa atau aroma kapsul disesuaikan?

Answer

Ya, perisa dan aroma kapsul boleh disesuaikan sepenuhnya, termasuk pudina dan buah-buahan.

Question 7

7. Pengeluaran kami mengikut standard kualiti antarabangsa. Kawalan kualiti ketat termasuk pemeriksaan dimensi, ujian rintangan tarikan, ujian kekerasan, ujian kekuatan crush kapsul dan kebocoran.

Answer

Pengeluaran kami mengikut standard kualiti antarabangsa. Kawalan kualiti ketat termasuk pemeriksaan dimensi, ujian rintangan tarikan, ujian kekerasan, ujian kekuatan crush kapsul dan kebocoran.

Question 8

8. Ya, kami menyediakan sampel percuma untuk pembeli yang layak. Sampel dihantar dalam 3-5 hari bekerja.

Answer

Ya, kami menyediakan sampel percuma untuk pembeli yang layak. Sampel dihantar dalam 3-5 hari bekerja.

Question 9

9. Jenis filter rod apa yang anda keluarkan?

Answer

Kami mengeluarkan 7 jenis: mono asetat, dual, kapsul, berperisa, recessed, inner shaped (tube) dan outer shaped. Saiz boleh disuai.

Question 10

10. Apa beza filter rod mono asetat dan dual?

Answer

Mono asetat adalah filter segmen tunggal, paling banyak digunakan. Dual menggabungkan dua segmen untuk penapisan lebih baik 40-55% vs 30-40% mono.

Question 11

11. Di mana kilang anda?

Answer

Kilang di Tunas Industrial Estate, Batam, Indonesia — dalam Zon Perdagangan Bebas Batam, 20 km dari Singapura.

Question 12

12. Kelebihan sourcing dari FTZ Batam?

Answer

Sifar duti eksport, sifar duti import bahan mentah, prosedur kastam mudah, tiada GST. AFTA 0% untuk pembeli ASEAN.

Question 13

13. Eksport ke negara mana?

Answer

Asia Tenggara, Asia Selatan, Timur Tengah, Afrika dan Eropah Timur.

Question 14

14. Berapa kos penghantaran?

Answer

Per kontena 20 kaki: pelabuhan ASEAN -, Asia Selatan -,500, Timur Tengah ,200-,000, Eropah ,500-,500.

Question 15

15. Kaedah pembayaran apa yang diterima?

Answer

T/T (30% deposit + 70% sebelum hantar), L/C untuk pesanan besar, PayPal untuk sampel kecil.

Question 16

16. Bagaimana nak buat pesanan pertama?

Answer

Hantar spesifikasi → Terima sebut harga (24-48 jam) → Sampel percuma → Sahkan pesanan → Pengeluaran (10-15 hari) → Penghantaran.

Question 17

17. Ada perkhidmatan OEM?

Answer

Ya, perkhidmatan private label dan OEM penuh. MOQ 4,000 pcs.

Question 18

18. Jangka hayat filter rod?

Answer

Mono dan dual: 12-24 bulan. Berperisa dan kapsul bungkus vakum: 6-12 bulan.

Question 19

19. Berbanding pembekal China?

Answer

Harga kompetitif (- vs .90-.50), MOQ rendah (4,000 vs 10,000-50,000), sifar duti eksport, penghantaran lebih pantas ke ASEAN, sokongan 7 bahasa, sampel percuma.

Question 20

20. Bagaimana nak hubungi?

Answer

Email: marketing@itsfilterrod.com | WhatsApp: +62 821-1258-8168 | Website: www.itsfilterrod.com