FAQ

Question 1

1. What are the main functions and features of your special filter sticks?

Answer

Our filter sticks can include different flavored capsules based on customer requirements to enhance aroma, reduce throat irritation, and improve the smoking-replacement experience. The structure is a round cotton rod that improves the overall taste.

Question 2

2. For which types of tobacco products or usage scenarios are these capsule filter tips suitable?

Answer

Our capsule essence extraction technology is suitable for all types of tobacco products and compatible with various cigarette and flavor-enhancement scenarios.

Question 3

3. What sizes or specifications do your products have? Can the length or capsule flavor be customized?

Answer

Filter length ranges from 80–150 mm, diameter 5.0–8.0 mm. We can customize length, diameter, and capsule flavors based on customer needs.

Question 4

4. What is the minimum order quantity (MOQ)? What is the general delivery time?

Answer

MOQ: 20-foot container: shipped in 3 days; 40-foot container: shipped in 8 days.

Question 5

5. How many capsule flavors do you offer?

Answer

We offer various flavors such as strawberry and banana, and can expand based on customer needs.

Question 6

6. Can capsule flavors or aromas be customized?

Answer

Yes, capsule flavors and aromas can be fully customized, including mint and fruit types.

Question 7

7. What quality standards or certifications does your production follow?

Answer

International standards.

Question 8

8. Do you provide sample testing or prototyping services?

Answer

If a contract is signed and payment completed, we offer free samples. If not, customers must pay for samples and shipping.